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Home > FAQ
Frequently Asked Questions
 
Q1. I would like to purchase and download software on the computer I am currently using, but install it on another computer. Is this possible?
Q2. Is ordering online (the software) safe ?
Q3. I lost my license key - can you send it to me again ?
Q4. When I order the software, am I automatically subscribed to your newsletter ?
Q5. Can you inform me when you update the software ?
   
  For instant solutions to a technical question please read our ActMon FAQ
   
Q1.
I would like to purchase and download software on the computer I am currently using, but install it on another computer. Is this possible?
  Yes. you may purchase and download on a computer and copy it to floppy disk or CD, and then later install on another computer. Please note that the single user software license allows for one installation per purchase. If you would like to install the software on more than one computer, we offer multi-user and site licenses with volume discounts.
Q2. Is ordering online (the software) safe ?
  Yes. And here is why: Our online store is operated for us by our e-commerce partner RegNow (Register Now), a division of DigitalRiver Inc. iOpus uses this prestigious and time-honored company in order to provide you with round the clock ordering services, plus state-of-the-art safety and security when using your credit card online. If you buy your software online, you will receive an email with your license key and the software download link in less than a minute! We also offer a 30-day money back guarantee on a software that we sell!
 
Q3. I lost my license key - can you send it to me again ?
  Yes, no problem! If you placed the order in our online store using a credit card you can look it up here. For all other orders, please ask our sales team. We will require some of the information that you used to register the software, (name, email, address,...) or the email receipt you received at the time. The more information you provide, the faster can we loop up your order.
Q4. When I order the software, am I automatically subscribed to your newsletter ?
  *NO*. We fully respect our customers' privacy and thus "by default" do not send any unsolicited emails to our customers. However, we do maintain a popular newsletter to keep users of iOpus software up-to-date about the developments and improvements. We highly recommend that you subscribe to this newsletter. It is FREE OF ANY OBLIGATIONS and with no "spam risk". It is also the only way to get access to beta versions and inside information! Click here to subscribe now.
Q5. Can you inform me when you update the software ?
  Yes, please subscribe to our free newsletter.